IGT Solutions Announces CEO Succession Plan

"With effect from April 1, 2024, IGT Solutions, a global provider of AI-led BPM and Digital Services & Solutions, announced today that Katie Stein will take over as CEO. Effective February 14, 2024, she will become a CEO Designate of IGT Solutions. Katie joins IGT Solutions with strong subject expertise and a disruptive business leadership style. Katie most recently held the position of global. ""I would like to thank Vipul for his more than two decades of leadership on behalf of the entire company and the Board of Directors,"" stated John Del Santo, the IGT board chair. ""Katie, who has a fantastic track record of client service, leadership, and shown achievement, is also welcomed. IGT Solutions' extensive strengths in AI-led BPM and Digital Services & Solutions may reach new heights of expansion thanks to Katie's vision and experience."" ""I am honoured to join IGT Solutions at this exciting time for our employees, clients and partners,"" stated Katie. ""IGT Solutions' deep domain expertise, innovative culture, and technological prowess in assisting clients in addressing their particular industry challenges are admirable.IGT Solutions has cultivated a stellar clientele of high-profile companies in the travel and tech sectors, at a time when having a close relationship with clients is more crucial than ever. This is a fantastic starting point for our next round of development. ""I had a goal when I joined IGT Solutions: we were going to be our clients' and workers' go-to partner. With more than 25,000 workers worldwide, IGT Solutions is currently the top service provider for our travel and high-tech clients', stated departing CEO Vipul Doshi.

"I welcome Katie to the CEO role and wish her the best in her efforts to lead the company to greater milestones in the future."" Concerning IGT Solutions Global companies entrust their transforming experiences to IGT Solutions, a next-generation customer experience (CX) provider. It accomplishes this by fusing digital and human intelligence with cutting-edge technologies. For managing end-to-end customer experience journeys across sectors, IGT Solutions is the go-to partner. IGT was founded in 1998 and currently operates 31 global delivery centres across 13 countries, serving client processes with over 25,000 CX professionals and over 90 worldwide marquee customers. Digital transformation, systems integration, platform solutions, industrial and enterprise solutions driven by AI/ML and Gen AI, intelligent automation and analytics, and a comprehensive range of BPM services and solutions are among the services provided by IGT Solutions. "