Submission of Shipping Instructions and Requests for Amendments, Effective July 1, 2024

Maersk, we're always striving to go more digital and provide our clients more visibility. Thus, we would like to notify you that shipping instructions and revision requests must be sent using digital channels, such as Maersk.com, EDI, and Inttra, starting on Monday, July 1, 2024.We can now process your instructions more quickly and accurately thanks to this modification. Only in the following situations will we still honor email instructions: requests to construct split bills of lading following the development of the draft bill of lading. Requests to switch bills of lading. Every breakbulk freight and cargo. Clients who have paid for reservation services.Please watch this video for details on how to submit your shipping instructions if you require any additional help.In order to make sure you are prepared for this change, if you haven't already, please take a moment to register on Maersk.com. Our Live Chat team is here to assist you.

We are sure that this adjustment will result in a more reliable and fruitful interaction between you and our personnel. Additionally, we would like to reaffirm that requests made through Maersk.com will be handled promptly, more effectively for you and your company, and with more visibility into your supply chain.Please get in touch with our Customer Experience team for more information about how this can benefit you. They will be pleased to answer any questions you may have.