Accelerating enterprise global capability maturity using digital capabilities and practitioner’s strength.

Global Capability Centers (GCCs) are consistently gaining patronage as a strategic lever and have seen rapid growth over the past couple of years. GCCs are in-house units that are set up by multinational companies in offshore geographies to take advantage of low operating costs, talent availability and language skills. Large companies have been using an outsourced model; however, over the years, there has been a major shift towards a GCC model, which is also referred to as in-house centres.

Early on, these units were set up to take advantage of the cost and talent arbitrage, but have now progressed to be ‘value creators’ and are being leveraged as innovation and transformation hubs. India continues to be the top destination for new GCCs, hosting over 1580 centres with a talent pool exceeding 1.66 million professionals as of June 2023.With a mission to simplify and make GCCs accessible and be size agnostic, Gloplax was founded in 2019 by leaders of the global sourcing industry. Gloplax has emerged as a ‘game changer’ in facilitating the establishment and operation of GCCs in India and the Philippines.

Leveraging extensive experience, practitioner’s strength, and a digital ecosystem, Gloplax is rightly poised to accelerate the GCC journey for its clients. Gloplax has become a trusted partner for marquee brands in Financial Services and Retail. With a global presence spanning India, Philippines, US, UK, and Australia, Gloplax provides a definite edge in enabling seamless global operations.A successful GCC set-up requires a comprehensive ecosystem to support/ enable at each stage of its lifecycle. Gloplax has developed a digital ecosystem that comprises advanced technology-enabled tools, frameworks, verified vendor partners and reliable industry data and insights.

The Gloplax team has a history of successfully setting up and running Global Capability Centres (GCCs) of leading multinational companies over the last two and a half decades.Their commitment extends across the entire value chain of global sourcing, guided by the core belief that solutions should be tailored to each client’s unique context. “Embracing a bespoke approach supported by our distinctive 3E model – Effectiveness, Efficiency and Experience integrated in all that we do, Gloplax ensures customised and impactful solutions for every engagement.” Shared Aveek Mukherjee, Co-founder and MD, Gloplax. Founded by professionals and senior leaders from the global sourcing industry, Gloplax distinguishes itself through deep experience and a technology-enabled operating environment.

The leaders at Gloplax are proud of their impressive legacy of establishing GCCs for leading Financial Services companies and MNCs from other industries, Retail, Technology and other industries. Gloplax recently announced a strategic alliance with KPMG in India, a prominent advisor in the GCC domain. Together, they present a comprehensive “GCC as a service” model encompassing strategy and design, capability building, facility setup, operational management, and support functions like Human Resources, Finance, Risk Management, Compliance, Branding, Recruitment, and technology implementation.

This collaborative model offers numerous advantages, including lower capital outlay, accelerated time to market, flexibility in team scaling, access to high-quality talent, market insights, industry experts, and competitive costs compared to traditional standalone GCC models.

The joint service model caters to diverse industries such as Financial Services, TMT (technology, media, and telecommunications), Healthcare, ENR (energy and natural resources), Manufacturing, Insurance, and more. Charlie Roberson brings a wealth of experience from his 28-year career, retiring as Executive Vice President at a large US bank. Leading the company’s global services from its inception in 2007, he grew it to 25,000+ resources within a decade. Charlie’s approach, tailored to the company’s culture, earned the trust of senior leaders. Under his leadership, Gloplax excels in assessing opportunities, supporting decision-makers, and providing ongoing delivery excellence, primarily in India and the Philippines.