Government News

Indian Railways Launches 'RailOne': A One-Stop App for All Train Travelers

By Neelesh Pandey - 02 Jul 2025 06:02 PM

Indian Railways has launched RailOne, a new all-in-one mobile app designed to make train travel easier, faster, and more convenient for passengers across the country. Instead of juggling multiple apps for booking tickets, tracking trains, ordering food, or filing complaints, travelers can now do it all in one place. Available for free on Android and iOS, the app has been developed by the Centre for Railway Information Systems (CRIS) and brings together key services previously spread across different platforms like IRCTC, UTS, Rail Madad, and NTES.

RailOne allows users to book both reserved and unreserved tickets, buy platform tickets and monthly passes, check PNR status, track live train movement, find coach positions, and order food directly to their seat. It also offers a journey planner, digital wallet (R-Wallet) for payments, and a built-in complaint and refund system. What makes the app especially user-friendly is the option to log in with your IRCTC or UTS credentials—or simply use an OTP as a guest, which is ideal for occasional travelers or those unfamiliar with railway apps.

One of the app's biggest strengths is its clean and intuitive interface. Whether you're a daily commuter or someone planning a long-distance journey, you can find everything in one place without needing tech expertise.

A standout feature is the new R-Wallet, a digital wallet built into the app that lets you pay securely and even gives a small discount on certain bookings. RailOne also supports multiple Indian languages and has a clean, user-friendly design, making it accessible for a wide range of users, regardless of their familiarity with technology.

Overall, RailOne feels like a much-needed upgrade in how we interact with Indian Railways. It’s convenient, comprehensive, and built with real-world travel needs in mind. Whether you're planning a long journey or just heading to work, this app is a simple way to stay connected to everything you need—without the clutter.

While the app is still fresh and may face a few technical hiccups, Indian Railways is actively working to smooth out the experience. They’re also rolling out a powerful new backend system that can handle heavy booking traffic, set to be fully in place by the end of 2025. This means faster response times and fewer delays when booking tickets or checking train status.

The RailOne app marks a big step forward in simplifying train travel in India, offering passengers a smoother, smarter, and more connected experience.

If you travel by train often—or even just once in a while—RailOne is worth checking out. From booking tickets and tracking your train to grabbing a meal en route or filing a complaint, this app is built to save time and reduce hassle, all from your phone.